Terms of service

Welcome to GlowLab. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. General

GlowLab provides fitness and wellness products intended to support a healthy lifestyle. By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, appearance, or packaging may occur.

GlowLab reserves the right to discontinue or modify products at any time without prior notice.

3. Pricing

All prices displayed on our website are shown in the selected currency and include applicable taxes where required.

We reserve the right to change prices at any time without notice.

4. Orders

After placing an order, you will receive an order confirmation email.

GlowLab reserves the right to refuse, cancel, or limit any order if fraud, pricing errors, or other irregularities are suspected.

5. Shipping

Shipping times are estimates only and may vary depending on your location, customs procedures, holidays, or circumstances beyond our control.

GlowLab is not responsible for delays caused by shipping carriers or customs authorities.

6. Returns & Hygiene

Due to the personal and hygienic nature of our products, opened, unsealed, assembled, or used products are generally not eligible for return where permitted by applicable law.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos and your order number so we can resolve the issue.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

7. Digital Products

Any digital products sold by GlowLab, including workout guides, eBooks, or downloadable content, are for personal use only.

Digital products may not be copied, redistributed, resold, shared, or reproduced without written permission.

Due to their digital nature, digital products are generally non-refundable once access or download has been provided, except where required by law.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product names
Images
Videos
Graphics
Text
Downloads
Digital products

is the exclusive property of GlowLab and may not be copied, reproduced, or used without prior written permission.

9. Health Disclaimer

GlowLab products are intended to support general fitness and wellness.

They are not intended to diagnose, treat, cure, or prevent any disease and should not replace professional medical advice.

Consult your healthcare provider before beginning any new exercise program, particularly if you are pregnant, recovering postpartum, have existing injuries, or have medical conditions.

10. Limitation of Liability

To the fullest extent permitted by law, GlowLab shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Customers are responsible for using products safely and according to any instructions provided.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and processing of your information as described in that policy.

12. Changes to These Terms

GlowLab reserves the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms & Conditions are governed by the laws of The Netherlands.

Any disputes shall be subject to the jurisdiction of the competent courts in the Netherlands unless otherwise required by applicable consumer protection laws.